Privacy

You can feel confident that your personal information will be protected. Baskits does not provide personal information to any other parties. The information that we collect, like your name, email address, postal address or credit card / banking details is done so so we may process your order.

Infrequently we may use your personal or corporate information to send you details of our upcoming events by email or post. We will not use or disclose any information about you without your consent unless:

By ordering from us you agree to accept our terms and conditions and you declare that you are the person named on the credit card and have permission to use it. If we believe an order is fraudulent, we may release your details to the appropriate authorities.

We will also need to share some of your personal information, like name and mailing address, to deliver the service that you have requested, that is with an affiliate (such as Petals) or with a service partner (such as our couriers).

Baskits takes all reasonable steps to keep secure any information that we hold about you. Our employees and the contractors who provide services related to our systems are obliged to respect the confidentiality of any personal information held by Baskits. However, Baskits will not be held responsible for events arising from unauthorised access to your personal information. Please notify us immediately if there is any unauthorised use of your account by any other Internet user or any other breach of security.

Purchases by Children

Any information provided or purchases made by children must have the consent of parents or guardians.

Replacement of Contents

If an item is out-of-stock or otherwise not available, Baskits reserves the right to substitute that item with a similar item that has equal or greater value.

Errors in Advertising or Promotions

While every effort is made to ensure that information and pricing is correct, errors do occur and Baskits may not honour presentations that have these errors.

Promotions

From time to time we will send you promotional information from Baskits referring to upcoming events or specials that we have at that time. If you do not wish to receive this information, please advise us by emailing us at info@baskits.com.au and we will remove you from our mailing list.

Links to other websites

Baskits provides links to other websites. We have little control of these linked sites and therefore cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any website, you should carefully read the terms and conditions stated in their websites. These linked sites have their own policies and they may differ from this site.

What to do if you have an issue with this site or any other questions / complaints

For any issues with this site, or any of our linked sites, or for any enquiries / feedback that you may have please contact us by email at info@baskits.com.au and we will try to address them. We take very seriously any complaints that you may have and we will try to rectify them. Please contact us by any means. See About Us for details.

Alterations to Policy

Now and again our policies will be reviewed and may need to be amended. Baskits reserves the right to amend our policy at any time and notify you by posting the updated version of the policy on  website.

Baskits that include Alcohol

Gift baskets and gift hampers that include alcohol may only be purchased and delivered to persons over the age of 18.

Your Consent

By giving us your information you consent to the use of that information as set out in this policy. We welcome your views about our web site and policies. If you would like to contact us with any queries or comments please send an email to deb@baskits.com.au.