Frequently Asked Questions


The picture shows different content to the items listed for the gift. Which is correct?

The images, while a reasonable representation of the gift, may differ from the content shown for the gift. Some reasons for this include: 1 Some stock may be out of stock in which case the product will be replaced with other similar product to equal or greater value - See Policy. 2 Gifts are altered from time to time and the items may not be available at the time. A good example of this is at Christmas when newsletters are made but product, like hand-made Christmas Fruit Cake is not available until closer to the time. 3 Image may be shown in a cane basket but the gift is sent out in a glossy gift box. When delivering over longer distances, a gift box may be used instead of cane baskets for ease of transport.